We believe in full transparency about how we use cookies. This policy explains exactly what cookies we use, why we use them, and how you can control them.
Strictly Necessary
Always On
These cookies are essential for the website and platform to function correctly. They enable core features like authentication, security, and session management. They cannot be disabled.
Examples
Session token (keeps you logged in)
CSRF protection token
Load balancer cookie
Analytics & Performance
Optional
These cookies help us understand how visitors use our website and platform, so we can improve the experience. All data is aggregated and anonymous.
Examples
Page views and session duration
Button click tracking
Error and crash reporting
Functional & Preference
Optional
These cookies allow us to remember your preferences and customize your experience, such as your language, theme, and dashboard layout settings.
Examples
Preferred language
Dashboard layout settings
Notification preferences
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work, or work more efficiently, as well as to provide information to the website operators.
Cookies set by the website operator (in this case, Plateio) are called "first-party cookies." Cookies set by third parties (such as analytics services) are called "third-party cookies." Both types may be session cookies (deleted when you close your browser) or persistent cookies (stored for a set period of time).
2. How We Use Cookies
Plateio uses cookies for the following purposes:
• Authentication: To keep you signed in to your account and verify your identity securely.
• Security: To detect and prevent fraudulent activity and protect your account.
• Analytics: To understand how our website and platform are used, so we can improve performance and usability.
• Preferences: To remember your settings and personalize your experience.
• Communications: To understand how our email campaigns are performing (e.g., open rates, click-through rates).
We do not use cookies for advertising targeting or sell cookie data to third parties.
3. Third-Party Cookies
Some cookies on our site are placed by third-party services we use. These currently include:
• Google Analytics: Used to measure website traffic and user behavior. Data is anonymized and aggregated. You can opt out using the Google Analytics Opt-out Browser Add-on.
• Stripe: Our payment processor places functional cookies to enable secure payment processing during checkout.
• Intercom: Our customer support tool uses cookies to power the live chat widget and help desk functionality.
These third-party providers have their own privacy policies governing how they use such information. We encourage you to review them.
4. Managing & Deleting Cookies
You have the right to accept or reject optional cookies. You can manage your cookie preferences in the following ways:
Browser Settings: Most browsers allow you to refuse cookies, delete existing cookies, or be notified when new cookies are set. Refer to your browser's help documentation for specific instructions:
• Chrome: Settings → Privacy and Security → Cookies and other site data
• Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Edge: Settings → Cookies and Site Permissions → Cookies and Site Data
Cookie Preference Center: You can also update your cookie preferences at any time by clicking "Cookie Settings" in the footer of our website.
Please note that disabling certain cookies may affect the functionality of the Plateio platform.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make significant changes, we will notify you through the platform or by email.
The date at the bottom of this page indicates when this policy was last updated.
If you have questions about our use of cookies, please contact us at gradviseofficial@gmail.com.
Last updated: May 1, 2026
Questions about cookies?
We're happy to explain anything in plain language. Reach out any time.